Legal
Privacy Policy
What we collect, why we collect it, and the choices you have.
1. Who we are
945 CLUB operates this online store selling footwear and apparel in India. For the purposes of the Digital Personal Data Protection Act, 2023, we are the Data Fiduciary for the personal data described here, and you are the Data Principal.
Insert your registered entity name, CIN and registered office address here.
2. What we collect
| Category | Examples | When |
|---|---|---|
| Account | Name, email, phone, password | You register |
| Order | Delivery address, items, sizes, order history | You place an order |
| Payment | Transaction reference, payment status, last four digits | You pay |
| Support | Messages, return reasons, call notes | You contact us |
| Technical | IP address, device, browser, pages viewed | You browse |
We do not store your full card number, CVV or UPI PIN. Card details are captured directly by our payment gateway and never reach our servers.
3. Why we use it
- To fulfil your order — processing payment, shipping, delivery updates, returns and refunds;
- To operate your account — sign-in, order history, saved addresses and wishlist;
- To support you — answering queries and resolving complaints;
- To improve the store — understanding which products and pages people use;
- To prevent fraud — checking transactions and protecting accounts;
- To meet legal obligations — tax, accounting and statutory record-keeping;
- To send marketing — only where you have opted in, and you can withdraw at any time.
6. How we protect it
We apply reasonable security safeguards including encryption in transit (HTTPS), hashed passwords, access controls on administrative systems, and multi-factor authentication for staff accounts. No system is perfectly secure, but if a breach affects your personal data we will notify you and the Data Protection Board as required.
7. How long we keep it
- Account data — while your account is active, then deleted on request;
- Order and invoice records — as required by tax and company law;
- Support conversations — up to 3 years;
- Analytics — in aggregated or anonymised form.
Once data is no longer needed for these purposes, we delete or anonymise it.
8. Your rights
Under the Digital Personal Data Protection Act, 2023 you may:
- Access a summary of the personal data we hold about you;
- Correct data that is inaccurate, incomplete or out of date;
- Erase data we no longer need for a lawful purpose;
- Withdraw consent at any time, where processing relies on it;
- Nominate another individual to exercise these rights if you die or become incapacitated;
- Complain to us, and then to the Data Protection Board of India.
Write to our Grievance Officer using the details below. We will respond within the timelines set by law.
9. Children
Our store is not directed at children under 18. We do not knowingly create accounts for children without verifiable parental consent. If you believe a child has provided us personal data, contact us and we will delete it.
10. Changes to this policy
We may update this policy as our services or the law change. The revision date at the top always reflects the current version, and material changes will be notified by email or an in-store notice.
11. Contact us
- Grievance Officer [Name]
- Email privacy@945club.com
- Address [Registered office address]
- Response Within the timelines prescribed under applicable law
The DPDP Act requires a named Grievance Officer with reachable contact details. Fill in the bracketed fields before publishing.
See also: Refund & Return Policy